Scott Kibby - Profile
Scott has worked in business technology for almost 30 years. In that time he has held roles including Senior Technical Engineer for infrastructure technologies; Technical Director leading a broad range of managed technology services within the SME business sector; Head of IT & Corporate Performance within the social housing sector; and for the last decade as independent consultant, primarily to the social housing sector. His specialisms include the Civica Cx suite, where he has worked with more than 20 organisations implementing the system in its various facets. This has included the whole gamut from full project through to short interventions. Scott also provides services around IT strategy design and implementation, IT service management, performance management & improvement, cultural change and project/programme management.
Scott has led numerous projects through the full life-cycle including;
- Major head office relocations
- New core software implementations (eg. finance system, reporting & business intelligence, Housing management, performance management, IT helpdesk, etc)
- Server virtualisation
- Procurement
- Staff restructuring
Current projects include;
- Project managing the implementation of a new Civica Housing Cx system and Sun Accounts
- Project managing the upgrade of a Universal Housing system to the latest release, plus the addition of its Planned Maintenance module
Scott is an MBA graduate and is ITIL v3 Foundation certified. Scott has spoken at conferences on delivering service improvements.
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