Improving Performance
The technology function within a business should derive its objectives from the overarching corporate objectives. Historically it was commonplace for the reverse to be true. In order to ensure that the business delivers on its objectives it is critical that the right things are measured and reported to the right people. That is as true for the technology service as it is for any other function within the business.
At Celestra Consulting we have the knowledge and experience to help you define the right performance indicators to ensure the key objectives are delivered successfully and to highlight areas of concern. We are experienced hands in the broader performance management needs across the business and can ensure that those and the ICT function are aligned.